Privacy policy

TYH Shop (shop.tyh.org)
Effective Date: August 10, 2026
Last Updated: August 10, 2026

 

1. Introduction

This Privacy Policy explains how "Thank You Hashem", doing business as "Thank You Hashem" and "TYH" ("TYH," "we," "us," or "our"), collects, uses, discloses, and protects your information when you visit or make a purchase through shop.tyh.org (the "Shop"), which is built on the Shopify platform. This Policy covers the Shop only. Our media site at tyh.org is governed by a separate Privacy Policy.

2. Information We Collect

a. Information you provide to us:

  • Account information: name, email address, and password if you create an account;
  • Order information: billing and shipping name, address, phone number, and email;
  • Payment information: your payment method information is collected and processed directly by our payment processor(s) (e.g., Shopify Payments); we do not store full payment card numbers on our own systems;
  • Communications: information you provide when you contact customer service or subscribe to our newsletter.


b. Information collected automatically:
When you browse or shop with us, we and our service providers automatically collect certain information via cookies and similar technologies, including your IP address, browser and device type, pages viewed, products viewed and added to cart, referring/exit pages, and the dates and times of your visits.


c. Information from other sources:
We may receive information from our service providers, such as our payment processor and shipping carriers, in connection with processing and fulfilling your order.

3. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders, including gift card purchases;
  • Create and maintain your account;
  • Communicate with you about your order, including confirmations and shipping updates;
  • Send marketing communications you have opted into, such as our newsletter (you can opt out at any time);
  • Provide customer support;
  • Detect and prevent fraud, unauthorized transactions, and other unlawful activity;
  • Improve the Shop, our products, and the shopping experience;
  • Comply with legal, tax, and accounting obligations.

We do not sell your personal information.

4. Cookies and Tracking Technologies

The Shop uses cookies and similar technologies (provided in part by our Shopify platform) to operate features such as your shopping cart, remember your preferences, keep you logged in, and analyze site traffic and performance. You can manage cookie preferences through your browser settings; disabling cookies may affect the Shop's functionality, including your ability to complete a purchase.

5. How We Share Your Information

We share information with:

  • Shopify, our e-commerce platform provider, which processes and stores order and account data on our behalf;
  • Payment processors (such as Shopify Payments), to process your payment securely;
  • Shipping carriers, to deliver your order;
  • Service providers who assist with functions such as email marketing, customer support, and analytics;
  • Government authorities or other third parties when required by law, legal process, or to protect our rights or the safety of others;
  • A successor entity in connection with a merger, acquisition, or sale of assets.

We do not share your personal information with third parties for their own independent marketing purposes without your consent.

6. Children's Privacy

The Shop is intended for use by adults age 18 and older. Some products sold in the Shop are designed for children, but purchases and account creation must be made by an adult; we do not knowingly collect personal information directly from children under 13 through the Shop, consistent with the Children's Online Privacy Protection Act ("COPPA"). If you believe a child has provided us with personal information without appropriate parental involvement, please contact us and we will promptly address it.


7. Data Retention

We retain order and account information for as long as necessary to fulfill the purposes described in this Policy, including to comply with our legal, tax, and accounting obligations, and thereafter for a reasonable period as needed to resolve disputes and enforce our agreements.

8. Your Rights and Choices

  • Marketing emails: You may unsubscribe at any time using the link in any marketing email, or by contacting us.
  • Account/order information: You may log in to review and update your account information, or contact us to request access, correction, or deletion of your personal information.
  • California residents: You may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion, subject to certain exceptions (for example, information we must retain for tax or legal purposes).
  • Other jurisdictions: If you are located outside the United States, you may have additional rights under the laws of your jurisdiction (for example, the EU/UK General Data Protection Regulation). To exercise any of these rights, contact us using the information below.

9. International Transfers

The Shop is available to customers around the world. If you are located outside the United States, your information will be transferred to and processed in the United States, and possibly other countries, which may have different data protection laws than your country of residence.


10. Data Security

We use reasonable administrative, technical, and physical safeguards, including those provided by our Shopify platform and payment processor, to help protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


11. Third-Party Links

The Shop may link to our media site at tyh.org and to our social media channels. Those sites and platforms are governed by their own privacy policies, not this one.


12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.


13. Contact Us

Questions about this Privacy Policy or your personal information can be directed to: https://tyh.org/connect/